Frequently asked.

Open the app and tap one of: Continue with Google, Continue with Apple, or the or sign in with email link below them. Email sign-up asks for an email address and a password (minimum 6 characters); the social options use your existing Google or Apple account. The first time you sign up we'll ask you to pick a display name, a unique handle, and an optional profile photo.

Yes. Tap or sign in with email on the sign-in screen and then create an account. All you need is an email address and a password.

On the sign-in screen, tap or sign in with email, then forgot your password?. Enter your email and we'll send a reset link. If you originally signed up with Google or Apple, there isn't a password to reset — just tap Continue with Google or Continue with Apple again.

Not from inside the app at the moment. If you need to change the email tied to your account, email support@codeop.io from the current address and tell us the new one — we'll move the account over.

Yes — each Firebase Auth identity (one Google account, one Apple ID, or one email address) is a separate YOLO account. You'll need to sign out and sign back in to switch. Multiple-handle-per-account isn't supported.

Tap your avatar in the top-right of the home screen, open Settings, scroll down, and tap Sign out. Your local data is left in place so the next sign-in is fast; on-device-only artefacts (libsignal session keys, cached drafts) stay namespaced to your user ID.

You can delete your YOLO account at any time, directly inside the app. There is no separate web form — the deletion runs through the same servers that hold your data, so nothing is left behind.

From inside the YOLO app

1. Open the YOLO app.
2. Tap your avatar in the top-right of the home screen.
3. Tap the gear icon to open Settings.
4. Scroll to the delete account section and tap Delete account.
5. Choose one of:
   • Delete (recoverable for 30 days) — your profile, YOLOs, friends, and DMs are hidden everywhere immediately. If you sign back in within 30 days, everything is restored. After 30 days the deletion becomes permanent.
   • Delete immediately — skips the 30-day grace window. Your account and content can't be recovered. For security, this option requires you to have signed in recently — if it doesn't go through, sign out and back in first.
6. Confirm the prompt. You're signed out as soon as the action completes.

If you can't access the app

Lost your device, forgot your password, or otherwise can't reach Settings? Email us from the email address tied to your YOLO account:

support@codeop.io
Subject: Delete my YOLO account

Include the email address you used to sign up. We'll confirm the request, verify the account, and run the deletion within seven working days.

What gets deleted

• Your profile (display name, handle, avatar, profile location, bio).
• Every YOLO post you created — photos, videos, captions, comments, and reactions.
• Your friend graph (followers, following, friend requests, ring assignments).
• Your conversations as stored on our servers. Note: chat messages are end-to-end encrypted and the copies already delivered to other people's phones live on their devices; deleting your account does not reach into their devices to delete those copies (they can delete those themselves).
• Your Firebase Auth credentials (email/password, Google link, Sign in with Apple link).
• Push notification tokens, device session identifiers, and any cached profile photos on our CDN.

What we keep, and for how long

• Encrypted server backups are retained for up to 30 days after deletion as a disaster-recovery measure. Once that window has elapsed, restored backups are overwritten with the deletion. We do not access these backups to restore deleted accounts on request.
• Anonymised aggregate metrics (e.g. "X users signed up this week") may be retained indefinitely. These can't be tied back to you.
• Records required by law — abuse investigations, tax records for any paid transactions, or compliance with a binding legal request — are kept for the period the relevant law requires. We retain the minimum data needed.

Deleting some data without deleting your account

You don't need to delete your account to remove individual posts or update your profile:

• Tap the trash icon on any of your own YOLO posts to delete it permanently.
• Edit your profile in Settings → edit profile to clear or change your display name, handle, avatar, location, or bio.
• Delete individual chats by long-pressing the conversation row in your chat list and choosing Delete.

For bulk-data requests — an export of everything we hold about you, or targeted deletion of all your chat history without deleting your account — email support@codeop.io and we'll honour the request within 30 days as required by GDPR / POPIA / CCPA.

Only if you chose delete (recoverable for 30 days) and the 30-day window hasn't elapsed. Open the app and sign in with the same email (or Google / Apple) you used to sign up — the app detects the soft-deleted state and offers a one-tap Restore. If you chose Delete immediately, or the 30-day window has elapsed, the deletion is permanent and we can't restore the account — not even from backup.

A YOLO is a single thing you want to do, are doing, or have done — written down so you don't forget it, and shared with the people you care about. It can be as big as "see the northern lights in Lapland" or as small as "actually make the focaccia recipe". Each YOLO carries a title, an optional longer detail, an audience (who sees it), an optional location, and optional photos or videos.

Tap the + button in the bottom-right of the home screen and choose New YOLO. Add a title, pick a status (planning, in progress, or lived), set the audience, attach photos or videos if you have them, and tap Save. You can edit any of these later.

Status describes where you are on the YOLO: planning is on the list but not started, in progress is happening now, and lived means you did it. Lived YOLOs show up on your moments count and tend to draw more reactions and comments. You can flip a YOLO between statuses at any time.

Up to 10 photos and 4 videos per YOLO. You can mix uploads from your camera roll with stock photos from Unsplash and stock video from Pexels via the Search the web action in the composer. Stock picks carry their original attribution automatically.

Yes. From your bucket, tap the pencil icon on any of your YOLO cards. From a YOLO detail view, tap the menu and choose Edit. You can change anything — title, detail, status, audience, location, photos, tagged friends.

Tap the trash icon on the YOLO card and confirm. Deletion is immediate and removes the post for everyone who could see it — including any reactions and comments left by other people.

When composing, tap the location field and type the place name (e.g. Mnemba Atoll). YOLO doesn't read your device's GPS to pick the location for you — the place is whatever you type, so be specific enough that your friends know what you mean.

It's up to you, per YOLO. Every YOLO carries an audience setting: Public, Followers, Friends, Close, Inner, or Only me. Public means anyone with a YOLO account can see it; the named circles only show the YOLO to people you've placed in that circle; Only me is a private journal entry no one else can see.

These are three concentric audience rings — Inner is the smallest (your closest people), Close is the next ring out, Friends is everyone you've accepted as a friend. You decide who goes in each ring; the placement is private to you. A YOLO posted to Close is shown to people in your Inner and Close rings — circles are inclusive outwards.

Edit the YOLO (pencil icon on the card) and pick a different audience under who sees this. Changes apply instantly — anyone removed from the audience loses access to the YOLO immediately.

From the audience picker on a new YOLO, tap manage your … circle below the audience dropdown. From there you can search anyone on YOLO and tap move to Inner / Close / Friends. Or go to the Circles screen and tap the ring badge next to any friend to re-tier them.

Yes. All YOLO chat messages are end-to-end encrypted using libsignal (the same library that powers Signal). The encrypted bytes pass through our servers, but we can't read them — only you and the recipient can decrypt them on your devices.

Anyone with a YOLO account, signed in, can find and view the YOLO — including people you haven't friended or followed. It shows up in the public Discover feed and on your public profile. Pick Public for things you'd happily share at a dinner party with strangers.

There isn't a one-tap "private profile" mode yet. What you can do is set your default audience to Friends (or tighter) in Settings → Privacy and never post Public. People who follow you will still see your followers/following counts and your handle, but no posts unless you've placed them in a circle that includes them.

Tap their avatar anywhere in the app (a comment, a YOLO card, a chat) to open their profile, then tap Add friend. They get a friend request they can accept, decline, or ignore. Until they accept, you don't see each other's friends-only YOLOs.

Tap the search icon at the top of the Circles screen and start typing a name or handle. From inside a YOLO composer's audience or tag picker, the same search bar will find anyone on YOLO — not just your existing friends.

Open the friend picker (in the composer's with who section, or in any audience-side manage your … circle sheet) and tap don't see them? invite by message at the bottom. We mint a one-tap invite link tied to your account; if they install YOLO from that link, they're auto-followed back to you.

Open the person's profile and tap Requested. The request is cancelled on both sides — they won't see it again.

Open their profile and tap the friend ring chip (Inner / Close / Friends), then tap Remove friend. They lose access to any YOLOs whose audience is your friends circles; you lose access to theirs.

Yes. Tap your avatar → followers. Following is a one-way signal (someone follows you so they see your Public posts) and is separate from friends, which is two-way and unlocks the friends-only circles.

In the composer, tap Add friends under with who and pick the people who were there with you. Tagged friends appear as little avatar pills on the post and get a notification.

Not directly — only accepted friends are taggable. The friend picker has an inline search so you can send a friend request from the same sheet without leaving the composer; once they accept, you can tag them on your next post.

Yes. Open the YOLO and:

• iOS — tap the three-dot (ellipsis) menu in the top-right and choose Remove me from this YOLO.
• Android — tap the person-with-minus icon in the action row, next to Report.

Confirm the prompt and your name + avatar are cleared from the With-who list. The YOLO stays up for everyone else. The poster can re-tag you on a later edit if they want to.

Yes. We use libsignal — the same open-source protocol that backs Signal Messenger. Each conversation has fresh per-message keys; the encrypted blobs pass through our servers but we don't hold the keys to decrypt them. Only your device and the recipient's device can read the contents.

Open any friend's profile and tap Message. Or tap the chat icon at the bottom of the home screen and tap New conversation. Group chats and shared YOLO threads come from the same composer.

Unsend isn't shipped yet. Once sent, the encrypted payload has already been delivered to the recipient's device and we can't reach in and remove it. If you sent something by mistake, follow up with a correction in the same thread. We're tracking unsend as a wanted feature.

Long-press the conversation row in the chat list and choose Delete. This clears the thread from your device and stops new messages from showing in the list; the other party still has their own copy of any messages they received before you deleted.

Usually it means the recipient hasn't opened the app since you sent — encrypted message delivery requires them to fetch and decrypt the message on a device they're signed into. If the message stays undelivered for more than a few hours, the recipient may have blocked you, deleted their account, or be signed out.

Tap the share icon on any YOLO card and pick Send in chat. Choose the conversation; the YOLO is delivered as a rich preview that the recipient can tap to open.

Check Settings → notifications on YOLO first, then your phone's system settings for YOLO. On iOS, make sure notifications are allowed and that focus modes aren't filtering them out. On Android, check that Samsung's Auto Blocker or any battery-optimisation setting isn't restricting background pushes.

Tap the heart icon on a YOLO card to cheer, or long-press it to pick a different reaction from the palette. Your reaction shows up on the post for everyone who can see it.

Tap the speech-bubble icon on a YOLO card. The comment list slides up; type and tap send. Comments are visible to anyone who can see the YOLO.

Long-press your comment and choose Delete. The comment is removed for everyone immediately. You can't delete other people's comments — only the YOLO's author can do that on their own post.

External public-link sharing isn't shipped yet — there's no per-post URL you can drop into iMessage or WhatsApp at the moment. What works today: take a screenshot, or share to another YOLO friend in-app (share icon → Send in chat). If you want to invite someone who isn't on YOLO at all, use the invite by message link inside any friend picker — that gives them a one-tap install link tied to your account.

Discover is where you find ideas for your own bucket list — curated YOLOs from people, places, and editorial collections (e.g. Kruger Park, Northern lights, Lantern festival Chiang Mai). Tap one to read the rich detail; tap Add to my list to seed a new YOLO with the same title, photos, and source attribution.

The Popular row is sorted by how recently a YOLO collection was generated, lightly weighted by view counts inside the app. Generation is driven by editorial picks and AI-assisted constellation searches — we don't surface posts from individual users in this section.

Not at the moment — Discover is read-only for now. If a specific Discover collection isn't your thing, tap one you do like and we'll learn from the engagement. Per-collection muting is on the roadmap.

Tap the three-dot menu on any post, comment, or profile and choose Report. Pick the category that best fits (harassment, hate speech, illegal content, spam, impersonation, or other) and add an optional note. Reports are reviewed by our moderation team — typically within 24 hours, faster for urgent categories.

A moderator reviews the report against our community guidelines and takes action — a warning, content removal, a temporary suspension, or a permanent ban depending on severity and history. We don't share the reporter's identity with the reported party. You may not get a personal follow-up for every report, but you'll see the content removed or the account disabled if action was taken.

Open their profile and tap the three-dot menu, then Block. Blocking is silent and symmetric — neither side sees the other in search, suggestions, comment lists, or any audience-eligible post. The block list lives in Settings → blocked accounts and can be reversed at any time.

Blocking removes the blocked person from every surface where you'd otherwise see them and vice versa: search results, suggestion lists, comments, the People-search bar, friend pickers, and reaction lists. Existing chat threads are hidden but not deleted from the server; if either party unblocks, the thread reappears.

Report the offending content (three-dot menu → Report) and block the user (their profile → three-dot menu → Block). If the behaviour is happening across multiple accounts or escalating outside the app, email support@codeop.io with the subject "Urgent safety issue" — these are triaged first.

YOLO is free to download and use. There are no in-app purchases or subscriptions at the moment. If we ever introduce paid features, they will be clearly labelled as optional add-ons — the core experience stays free.

YOLO is rolling out globally with one exception at launch — we're not yet distributing in France, pending an ANSSI déclaration. If you're somewhere YOLO isn't yet available and you'd like access, email support@codeop.io and we'll let you know when we land in your region.

Not yet. YOLO is currently iPhone and Android phone only. A larger-screen layout is on the roadmap but isn't a v1 priority — the app is designed around the polaroid card format and the one-handed compose flow.

English at launch. Multi-language support is on the roadmap — get in touch if you'd like to help us translate.

Email support@codeop.io. Include:

• The email address tied to your YOLO account (so we can find it).
• Your phone's model and OS version (e.g. iPhone 15 Pro, iOS 17.4).
• The version of the YOLO app you're running (Settings → about).
• A short description of what you're trying to do and what happened instead.

We reply on working days. Urgent safety issues are prioritised.